📱 +91 8882903601
📱 +91 9896022608
✉️ carsmishra@gmail.com
Crossing Republik, Ghaziabad, UP
Mon - Sat: 10 AM - 7 PM
Privacy Policy
KSRM Associates
E 202 Proview Laboni, Crossing Republik, Ghaziabad, Uttar Pradesh — 201016
Email: carsmishra@gmail.com
Phone: +91 8882903601 / +91 9896022608
1. Introduction
KSRM Associates ("we", "us", "our", or "the Firm") is a Chartered Accountancy firm registered under the Institute of Chartered Accountants of India (ICAI). We operate the website https://ksrmassociates.com/ ("the Website").
We are committed to protecting the privacy and confidentiality of all personal information shared with us — whether through this Website, by telephone, by email, or in the course of providing professional services.
This Privacy Policy explains:
- What personal information we collect and why
- How we use, store, and protect that information
- Your rights regarding your personal information
- How to contact us with privacy-related queries or requests
By using this Website or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect personal information in the following ways:
2.1 Information You Provide Directly
When you use the contact form, request a quote, download a resource, or subscribe to our newsletter on this Website, you may provide us with:
- Full name
- Email address
- Phone number
- Nature of your query or service requirement
- Any additional information you choose to include in your message
When you engage KSRM Associates for professional services, we may additionally collect:
- PAN Card number
- Aadhaar number (where required for compliance filings)
- GST Registration Number
- Director Identification Number (DIN) and Digital Signature Certificate (DSC) details
- Financial records, bank statements, and tax documents
- Business registration documents
- Any other documents necessary to fulfil the services you have engaged us for
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Date and time of visit
- Device type (desktop, mobile, tablet)
This information is collected through cookies and similar tracking technologies (see Section 7 — Cookies).
2.3 Information from Third Parties
We may receive information about you from third-party sources including:
- Google Analytics (aggregated website traffic data)
- Social media platforms, if you contact us through LinkedIn, Facebook, or Twitter/X
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide Professional Services
- Preparing and filing GST returns, income tax returns, MCA compliance forms, and other statutory filings on your behalf
- Providing accounting, bookkeeping, and financial advisory services
- Communicating with tax authorities and regulatory bodies as your authorised representative
- Maintaining records required under professional standards and applicable law
3.2 To Respond to Your Enquiries
- Responding to contact form submissions, phone calls, and email queries
- Providing information about our services and fees
- Scheduling consultations and follow-up communications
3.3 To Send Useful Updates
- Sending newsletters, tax deadline reminders, and regulatory updates (only if you have subscribed or consented)
- Notifying you of changes to our services or this Privacy Policy
3.4 To Improve Our Website
- Analysing website traffic and user behaviour to improve content, navigation, and user experience
- Monitoring website performance and security
3.5 To Comply with Legal Obligations
- Maintaining records as required under the Income Tax Act, 1961; GST laws; Companies Act, 2013; and ICAI professional standards
- Responding to lawful requests from government authorities or regulatory bodies
4. Legal Basis for Processing Your Information
| Basis | When It Applies |
|---|---|
| Contract | Processing necessary to provide the professional services you have engaged us for |
| Consent | Sending marketing emails or newsletters — you may withdraw consent at any time |
| Legitimate Interest | Improving our website, preventing fraud, securing our systems |
| Legal Obligation | Maintaining statutory records and complying with regulatory requirements under Indian law |
5. How We Store and Protect Your Information
5.1 Storage
Your personal information and financial documents are stored:
- In password-protected digital systems with restricted access
- In physical files maintained at our office, secured against unauthorised access
- On cloud platforms with encryption at rest and in transit, where applicable
5.2 Security Measures
We implement reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction, including:
- Password protection and access controls on all systems containing client data
- Encrypted email communication for sensitive document transfers (where technically feasible)
- Regular software updates and security patching
- Restricted physical access to client files at our office premises
5.3 Retention Period
We retain personal information for the following periods:
| Type of Information | Retention Period |
|---|---|
| Website contact form enquiries | 12 months from date of submission |
| Client engagement records and financial documents | 8 years from the end of the relevant financial year (as required under applicable law) |
| Tax filing records and correspondence | 8 years from the relevant assessment year |
| Marketing consent records | Until consent is withdrawn, plus 12 months |
| Website analytics data | 26 months (Google Analytics default) |
After the applicable retention period, we securely delete or anonymise your information.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We may share your information only in the following circumstances:
6.1 With Government Authorities and Regulatory Bodies
As part of providing compliance services, we submit information on your behalf to:
- Income Tax Department (via the e-filing portal)
- GST Network (GSTN) portal
- Ministry of Corporate Affairs (MCA21 portal)
- Registrar of Companies (ROC)
- Other regulatory bodies as required for your specific engagement
This sharing is essential to delivering the services you have engaged us for.
6.2 With Service Providers
We may share limited information with trusted third-party service providers who assist us in operating our business, including:
- Website hosting provider (Hostinger / SiteGround)
- Email communication service
- Payment gateway (Razorpay) — for paid resource transactions
- Cloud storage and accounting software providers
All service providers are contractually required to maintain the confidentiality of your information and use it only for the specific purpose for which it was shared.
6.3 With Professional Advisors
In limited circumstances, we may share information with our own legal advisors or auditors — bound by professional confidentiality obligations — where necessary.
6.4 Legal Requirements
We may disclose your information if required to do so by law, court order, or a lawful request from a government or regulatory authority.
6.5 Professional Confidentiality Obligation
As Chartered Accountants, all partners and employees of KSRM Associates are bound by the ICAI Code of Ethics, which imposes a strict duty of confidentiality with respect to all client information. This obligation continues even after the professional engagement has ended.
7. Cookies
Our Website uses cookies — small text files placed on your device — to improve your browsing experience and analyse website traffic.
Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the website to function (e.g. contact form submission) | No — site may not function correctly |
| Analytics Cookies | Google Analytics — tracks page visits, traffic sources, and user behaviour in aggregate | Yes — via cookie consent banner |
| Preference Cookies | Remembers your cookie consent choice | Yes |
Managing Cookies
You can control cookies through your browser settings. Instructions vary by browser:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, Search and Services → Cookies
Disabling analytics cookies will not affect your ability to use the Website.
8. Third-Party Links
Our Website may contain links to third-party websites (e.g. MCA portal, Income Tax e-filing portal, GSTN portal, social media). We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any third-party site you visit.
9. Children's Privacy
Our Website and services are intended for adults and business entities. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
10. Your Rights
You have the following rights regarding your personal information:
| Right | What It Means |
|---|---|
| Right to Access | Request a copy of the personal information we hold about you |
| Right to Correction | Request correction of inaccurate or incomplete information |
| Right to Deletion | Request deletion of your personal information, subject to legal retention obligations |
| Right to Withdraw Consent | Withdraw consent for marketing communications at any time |
| Right to Object | Object to processing of your information for specific purposes |
To exercise any of these rights, contact us at:
Email: carsmishra@gmail.com
Phone: +91 8882903601
Address: E 202 Proview Laboni, Crossing Republik, Ghaziabad, UP — 201016
We will respond to your request within 30 days. Please note that certain information cannot be deleted where we are legally required to retain it (e.g. client engagement records under tax laws).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of our Website or services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
KSRM Associates
E 202 Proview Laboni, Crossing Republik
Ghaziabad, Uttar Pradesh — 201016
📞 +91 8882903601
📞 +91 9896022608
✉️ carsmishra@gmail.com
This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the jurisdiction of the courts of Ghaziabad, Uttar Pradesh.